How long does a custom website build take?

Foundation packages typically take 6-8 weeks. Professional packages 8-12 weeks. Premium packages 12-16 weeks. Timeline depends on content readiness, feedback cycles, and complexity of integrations.

What if I don't have all my content ready?

Common situation. We can provide content strategy and structure guidance as part of the project. Professional copywriting is available separately if you need us to write it for you.

Can you migrate content from our old website?

Yes, content migration is included in your package. We'll review what's worth keeping, restructure as needed, and ensure nothing important is lost.

What platform do you build on?

We choose based on your needs—typically Squarespace for simpler builds, WordPress for complex functionality. You're never locked into proprietary systems.

Do you provide hosting?

First year's hosting is included in all packages. After that, it's £200-400/year depending on your requirements. Alternatively, you can host it yourself or use your preferred hosting provider.

What happens after the website launches?

That's entirely up to you. Many clients handle updates themselves (we train you). Others retain us for ongoing support, content updates, or monthly maintenance. No obligation either way.

Can you integrate with our existing systems?

Most likely, yes. We've integrated with CRMs (Salesforce, HubSpot, etc.), booking systems, payment gateways, inventory management, and various business tools. We'll assess feasibility during discovery.

What if we need changes after launch?

Minor tweaks during the 30-day support period are included. Larger changes or additions after that are quoted separately, typically at £75/hour or as mini-projects.

Will we be able to update it ourselves?

Yes. We build on accessible platforms and provide training. You'll have full admin access and documentation. How much you want to do yourself is your choice.

Do you guarantee search engine rankings?

No one can legitimately guarantee rankings. We build technical SEO foundations and optimise content, but ranking depends on competition, content quality, backlinks, and dozens of other factors. We can discuss ongoing SEO as a separate service.

What about ongoing marketing?

Website build and ongoing marketing are different services. Once your site is live, you can handle marketing yourself, use another agency, or engage us for Growth Consultancy services.

Can you help with photography or video?

We can help source and coordinate professional photography/video services, but you'll contract directly with photographers. We'll provide creative direction to ensure everything works for the website.

What if our business changes or grows?

Your website should evolve with your business. We can add functionality, pages, or features as needed. You're not locked into the original scope forever.